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FAQ

FREQUENTLY ASKED QUESTIONS
WHEN I PUT SOMETHING IN MY SHOPPING BAG, AM I GUARANTEED THAT I WILL RECEIVE THE MERCHANDISE?
The mere act of adding items to the shopping cart do not guarantee delivery of merchandise. In order to purchase any item in your shopping bag, you must complete the checkout process with valid payment information. Though we make every effort to ensure that you have a positive shopping experience with us, but unfortunately due to unique nature of items, they are not guaranteed in stock. You will be notified via email within 3 business days if we are unable to fulfill your order.
IS THE CREDIT CARD INFORMATION I TRANSMIT SECURE?
IS THE CREDIT CARD INFORMATION I TRANSMIT SECURE?
The security of your personal information is important to both of us. We utilize PayPal and Shopify Payments to conduct all e-commerce transactions on our behalf.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Order processing generally take approximately 1-8 business days and the transit times are dependent upon the shipping method selected. Few items may take longer to ship, please see the shipping details on the product. Our shipping times may be longer than indicated due to ever changing COVID-19 situation. We are making every possible effort to deliver your product safely and as quickly as possible. Thank you for your patience and understanding.
HOW DO I TRACK THE STATUS OF MY ORDER?
Once we have shipped your order, you will receive an email update with shipping details and a tracking number. You may follow the link in the email to check the estimated arrival of your package or check the status under My Accounts on website. You also can enroll in SMS messages.